Shipping policy

Shipping Policy

At https://zunotools.com, we are committed to providing an exceptional shopping experience for our customers in the United States, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States. At this time, we only ship within the United States. We do not offer international shipping.

Delivery Times

Below are the estimated delivery times for all packages:

We want you to know exactly when to expect your package. The total time to receive your order consists of two parts: Processing Time + Transit Time.

Order Cut-Off Time

  • 5:00 PM (EST)
  • Orders placed after this time will begin processing on the following business day.

Phase 1: Processing & Dispatch

  • Timeframe: 1 – 4 Business Days (Monday – Friday).
  • Activity: During this time, we verify your order, perform quality checks, pack your items, and hand them over to the carrier.

Phase 2: In-Transit Duration

  • Timeframe: 6 – 12 Business Days (Monday – Friday).
  • Activity: This is the time it takes for the carrier to drive/fly the package from our fulfillment center to your doorstep.

Summary: Most customers can expect to receive their package within 7 to 16 business days from the moment the order is placed.

Carrier Services

We partner with the following reliable carriers for deliveries within the United States:

  • DHL
  • United States Postal Service
  • UPS
  • FedEx

Shipping Costs

Free Shipping: All orders qualify for free shipping, with no minimum order requirement.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Track My Order page.

Questions?

Contact our customer services here.

Contact Information:

Store Name: Zuno Tools
Address: 1500 N Grant St, Ste N, Denver, Colorado 80203, US

Email: service@zunotools.com

Phone: +1(501)2088597

Working Hours

Monday to Friday: 9:00 AM – 5:00 PM (EST)

We will respond your email within 24 hrs (Mon–Fri) — weekend messages answered Monday.